Privacy Policy

  1. Data processing controller

The data processing controller is the DJST LTD company operating under the brand name Pardon My French.

  1. Collection of personal data

Use of the Website, access to certain sections and/or any request for information from Users of the Website may result in the communication of personal data. The processing of this data by Pardon My French will comply with the Law and the GDPR regulations.

Pardon My French also collects ‘Users’ personal data to offer Users an optimal, high-quality and personalized user experience. The information collected, such as the IP address, geographical area, day and time of consultation, relates to the User's connection, and the device from which the connection is made.

Pardon My French collects information using cookies and web beacons to track Users’ navigation of the Website.

Personal data is collected and used to optimize access to the Website, to the brand’s Products and above all, to allow the processing and delivery of Orders placed on the Website.

Subject to validation by an ‘opt-in’ from the Customer, personal information may also be used by Pardon My French and/or its partners for commercial purposes, such as sending newsletters or personalized offers.

  1. Retention period of personal data

DJST LTD, operating under the name Pardon My French, only keeps the personal data collected for a reasonable period of time necessary to achieve the purposes for which they are collected.

  1. User rights in respect of their personal data

Right to information: the User can contact Pardon My French to obtain information on the collection and processing of their personal data.

Right of access: the User has the right to access personal data collected and processed.

Right to rectification: the User can ask the DJST LTD to rectify their personal data if they prove to be inaccurate or incomplete.

Right to deletion: the User can ask Pardon My French to delete their personal data, subject to the storage conditions provided for in Article 3 of this Charter. The data will thus be deleted from the database but will be kept in the form of an anonymous archive.

Right to portability of personal data.

Right to restriction of processing.

The User can exercise these different rights by writing to customer service by email to Any request must be accompanied by valid proof of identity.

  1. Recipients of personal data

The collection and processing of the User’s personal data is primarily intended for Pardon My French for the needs of its activity, but the data may be transmitted to employees or collaborators of Pardon My French.

However, these data may be communicated and processed by external service providers acting in the name of and on behalf of Pardon My French.

Pardon My French draws the User’s attention to the fact that these recipients are selected by Pardon My French based on their personal data management policy.

  1. Communication of personal data outside the European Union

Personal data may in some cases be transferred outside the European Union and Pardon My French undertakes to take all necessary measures to guarantee a level of security similar to that in place within the European Union.

  1. Security and confidentiality of personal data

Pardon My French undertakes to take all necessary measures to safeguard the security and confidentiality of the personal data collected.

  1. Limitation of liability

Pardon My French  cannot be held responsible for the content of websites accessible via hypertext links that may be present on its Website.

Pardon My French cannot be held liable for the loss, theft or corruption of data and identity, caused without limitation, in particular by viruses or computer attacks.

  1. Cookies

When browsing the Website, personal data related to the browsing of the User’s terminal may be recorded, subject to the User’s consent, using cookies.

Pardon My French uses three types of cookies:

  • Strictly necessary cookies: These cookies are essential for browsing the Website and the use of its features.
  • Performance and personalization cookies: These cookies collect anonymous information relating to how individuals use the Website and are used to personalize navigation.
  • Advertising cookies: These cookies collect information on the browsing habits of Users to present them with targeted advertisements.

If the User wishes to delete the cookies already present on their computer, they should refer to the help and assistance section of their internet browser to find the information that will allow them to locate the file or directory that stores the cookies.